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RMWB launches citizen satisfaction survey

Last Updated Jun 27, 2018 at 6:32 am MDT

PHOTO. Jubilee Centre. Sarah Anderson. REPORTER.

The Regional Municipality of Wood Buffalo is wondering how satisfied you are with the region.

You may receive a call from Bannister Research over the next few weeks to participate in the region’s first citizen satisfaction survey, since 2009.

“This is an opportunity to check in with residents and gain insight into their perceptions and opinions across a number of issues in the region,” said Lynda McLean, Director, Communications and Stakeholder Relations. “The results of the 2018 Citizen Satisfaction Survey will allow us to better identify our successes, as well as opportunities for improvement.”

The survey will touch on multiple topics including:

  • Quality of life and safety
  • Municipal services, programs and facilities
  • Contact with municipal staff
  • Value received for tax dollars
  • Municipal priorities
  • Communication with public


Households across the region will be randomly selected for the phone survey and should take you about 20 minutes to complete.

If you don’t receive a phone call but would like to participate, you can do so online.