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Telus provides support funds to flood impacted regions

Last Updated May 4, 2020 at 3:11 pm MDT

A woman is silhouetted as the Telus Corp. logo is displayed on a screen during a company event in Vancouver on Friday, October 2, 2015. THE CANADIAN PRESS/Darryl Dyck

Telecommunications company Telus announced they will donate funds to help northern Alberta community services.

The Vancouver-based firm gave $10,000 to the Wood Buffalo Food Bank.

READ MORE: Wood Buffalo Food Bank preparing to distribute 100 hampers a day

Another $10,000 will go toward food security and Indigenous emergency supports in Fort Vermilion.

Doug Self with Telus’ Public Relations said there is a long road to recovery ahead, but the company remains committed to its customers in this time of crisis.

“We are making donations to the organizations providing crucial community services to those in-need, waiving fees and service charges to our customers who have been affected by damage to their homes, or had to evacuate, and our local team members continue to step-up and volunteer on the ground.”

Self added Telus provided critical communications services during the flooding to safely connect first responders with residents.

“As a result, our wireless network has remained strong and active throughout this emergency, ensuring people can stay connected to loved ones, receive critical information about evacuation plans, and stay safe.”

Telus will also provide two-week credits to its home services customers and waive data and Canada-wide calling overages for mobile customers within impacted areas.

Customers with extensive damages to their homes may contact Telus for additional support.

General Manager Brian Bettis led the company’s local flooding response.

He also led Telus’ community efforts during the 2016 wildfire and last year’s Chuckegg Creek wildfire.

Telus will continue to provide support in Fort McMurray and northern Alberta as they transition into the recovery phase.